Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays/unavoidable circumstances can occur, making it impossible to arrive to your scheduled appointment. If you need to cancel/reschedule your appointment, we respectfully require at least 24 hours notice. Please remember, we are a small business and we do this to ensure we can continue to provide the highest level of service and guests care. 

Our Policy:

• Any cancellation or no show to your appointment made less than 24 hours prior to booking will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved services or $30, whichever is more.

• If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.

• We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.

• In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.